Monday, May 6, 2013

How To Negotiate Expense Reimbursments



Reimbursable expenses typically include Common Area Maintenance (CAM), Taxes and Insurance.  Reimbursable expenses can account for 33% of your total rental payment so it is important negotiate the terms in the lease.  The expense reimbursement terms are just as important as negotiating the lease rate.  We will concentrate on CAM reimbursements.

CAM expenses typically include items that require maintenance and/or repair that are commonly used by all tenants within a certain property.  Examples of those costs would include landscaping, building maintenance, security and cleaning. Those costs will vary from month to month and year to year.  Some costs are controllable while others are uncontrollable by landlord.  Tenants can mitigate their risk and cost by properly negotiating the terms in which CAM is reimbursed.


Negotiating Points of CAM Reimbursements

Controllable Expenses
Controllable expenses include expenses that landlord can directly control the expense cost.  Landlords can control the expenses on landscaping but landlords do not control increases in real estate taxes or utility costs.  Tenants should limit the annual increase for controllable expenses to around 3% or an inflationary index. The limit or cap should be annually and not compounded.

Costs To Exclude
ADA Compliance Costs, Leasing Commissions, Capital Expenses, Roof Replacement Costs, 3rd Party Reimbursed Costs, Correction of Construction Defects, Fines & Penalties.


Management Fees
Management fees are common with most properties and are reimbursed by tenants in most cases.  Management fees are usually a percentage of income or a set fee.  A tenant should limit the fee to what is considered a market fee or an “arms length” fee.  A market fee will vary from market to market and product to product.  Professional advice might be needed to determine a market fee.

Right to audit CAM reconciliations (Past & Present)
Landlords usually don’t like to get audited and will restrict tenants from being able to audit their books.  A tenant should allow a reasonable window of time to review all reconciliations sent by landlord.  A tenant should be allowed to audit previous statements especially if an audit discovers an error that might impact other years.


Gross Up Provisions
Landlords will gross up the occupancy to around 95% for determining a tenant’s share of reimbursable expenses.  If a property is only 50% occupied and the landlord splits the cost equally among the existing tenants then the tenant could be paying twice as much in reimbursable expenses.  A gross up will protect a tenant from increased expenses in a low occupancy property.

“Arms Length” Transactions
Landlord should conduct all business concerning reimbursable expenses as “Arms Length” transactions.  Meaning a landlord shouldn’t over pay a “relative” for a service that could have been done for less money and with the same quality.

Income Offsets
Landlords will sometimes receive income for allowing a 3rd party or existing tenant to use some of the common area.  If a carnival rents out part of the parking lot that is considered common area then that rent income should go to offset some of the expenses.  If tenants are helping maintain those areas then they should benefit from any income coming from the use of those areas.

Determination of Pro Rata Share
The tenants pro rata share of expenses is usually their leased space divided by the total rentable area.  The denominator can sometimes change based on the expense type.  If an anchor tenant has a designated parking area that the anchor tenant is responsible for then that anchor is probably not responsible for the rest of the parking area.  The denominator for the rest of the parking area would be the total rentable area minus the square footage of the anchor tenant.  The non-anchor tenants would then split the cost for the non-anchor parking area.

Payment Terms
Are payments going to be paid monthly or annually?  Are payments made directly to a service provider or through the landlord?  Are payments made upon incurring such costs?  Typically, a landlord will make an estimate at the beginning of the year to determine that year’s monthly expenses.  A landlord might make an adjustment for an increase in costs during the year.

Notice of CAM Changes
An increase of cost or a new cost over a certain amount should be disclosed at the time of the cost and how it will impact the tenant’s reimbursable expenses.  Tenants do not want a surprise at the end of the year.

At the beginning of the year, most landlords will estimate the total cost for CAM for the coming year.  Each Tenant will be responsible for their share of estimated CAM costs based on their lease.  Landlords will try to cover as much CAM costs as they can through CAM reimbursements.  Annual CAM reconciliations should be reviewed every year.

CAM Reconciliation:  A Yearly Task In Saving Money at

Is it wise to discuss your CAM reconciliations with other tenants? 
Absolutely, share information if your lease allows you to share information with other tenants.  Beware that other tenants may have different terms than your lease and could lead to different reimbursement amounts.  Learning those terms can help you with your next lease negotiation.

If a tenant doesn’t feel comfortable or doesn’t have the time to negotiate their CAM expenses or lease terms then the tenant should seek professional advice. 

Note: Each state and each market will differ from other states and markets.  It is advisable to ask a real estate professional any questions you might have about a leasing commercial space.  The above article used general terms which could apply to your state or not.  LeaseWithEase provides free consulting to our clients who use our free website to find their office, retail or medical office space.

Take A Test Run On Market Data
Fell free to go to www.leasewithease.net and test our site for selecting office, medical office and retail space.  All you need to do is select “Test” submarket when entering your search criteria.  For more information please go to www.leasewithease.net.

The Move
Need help with preparing for “The Move” then feel free to contact LWE with any questions or if you need a referral for getting your office moved and set up smoothly.

Tenant Vendor List
LeaseWithEase can provide a vendor list to tenants seeking contacts for installing a security system or a contact for a coffee vendor. Also, if your company offers services to office, medical office or retail tenants we would like to include your company in our vendor list for our clients.  Feel free to forward information about your company and what you provide tenants.
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